Privacy Policy

Who are we?

This website, https://www.justaddshop.com/ (the “Website”) is owned and operated by JDM Food Group with company number 03826975 and whose registered office address is at Monument Road, Bicker, Boston, Lincolnshire, PE20 3DJ, United Kingdom (the “Company”).

Purpose of this notice

This privacy notice tells you about the information we collect about you when you visit our Website or otherwise provide us with information.

What personal data do we collect?

Site traffic data and information about your computer.

How do we use this data?

When you browse our Website, we use cookies to collect:

• Information about your use of our Website – we collect standard internet log information and details of visitor behaviour patterns.
  • We use this information to record visitor numbers, their use of different areas of the Website and any useful features or links. We do not use this information in any way that would identify you personally. 
  • We use a third party, Google Analytics, to collect this information but it is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website.
• Information about your computer; this includes your IP address, operating system and browser type.
  • We use this information to help maintain the security of our Website and to identify trends so that we can improve its performance. 
  • We also use this information to customise the Website according to your interests and to ensure the Website’s content is presented as
    effectively as possible for you. 
  • We do not use this information in any way that would identify you personally.

Data we collect using non-essential cookies is based on the basis of your consent. Any other information that we collect about the use of our website is used on the basis that this is necessary for the purpose of our legitimate interests in maintaining and managing our Website and ensuring its security.

For more information about how we use cookies on our Website, see our . 

How long do we keep this information for?

We will only keep information about your visit to our Website for as long as is necessary for the purposes we’ve mentioned. Typically, we delete user browsing information every quarter. See our Cookie Policy for more information 

Who do we share this information with?

We share information about visitors to our Website with service providers who help us administer and manage the Website.

Where do we transfer this information to?

Most information we collect about your use of our Website is stored within, and not transferred outside of, the UK. However, data generated by Google Analytics is transmitted to and stored by Google on servers in the United States. Google is certified under the EU-US Data Privacy Framework and the UK extension to the EU-US Data Privacy Framework.

Information you send us

How do we use this data?

You do not have to supply us directly with any information when you use our Website.

If you choose to sign up to receive our newsletter, we will collect your first name and email address for the purpose of sending you marketing communications about our products, services, promotions, and news that we believe may be of interest to you.

We use Mailchimp, a marketing automation platform operated by Intuit Inc., to manage and distribute our newsletter communications. Your personal data (i.e. your name and email address) will be stored and processed by Mailchimp in accordance with their Data Processing Policy and Terms of Use.

You can unsubscribe from our newsletter at any time by clicking the unsubscribe link in any of our emails.

We rely on your consent as the lawful basis for processing your personal data for this purpose. You may withdraw your consent at any time.

How long do we keep this information for?

We will only retain your personal data for as long as necessary for the purposes for which it was collected.

• Newsletter Sign-Up: If you sign up to receive our newsletter, we will retain your name and email address for as long as you remain subscribed. You can unsubscribe at any time by clicking the “unsubscribe” link in any email we send you or by contacting us using the details provided below. Once unsubscribed, we will retain minimal information to ensure we do not contact you again for marketing purposes, unless you request otherwise.
• Queries and General Correspondence: We usually keep records of routine queries for 12 months. However, if your query relates to a contract or requires legal advice (e.g., a formal complaint), we may retain the relevant correspondence for up to six years to meet our legal and regulatory obligations.

Who do we share this information with?

We may share your personal data with trusted third-party service providers who perform services on our behalf, such as email marketing and communications. Where we do so, we ensure appropriate data processing agreements are in place. In the case of newsletter sign-ups, we use Mailchimp to manage subscriber lists and email delivery.

Otherwise, we will not share your information with any third party unless: 

• we have your permission; 
• we are required to do so by law; 
• this is necessary so that we can enforce our terms of use, rights or property or the rights or property of any third party; or 
• this is necessary in connection with the sale of our business or its assets (in which case your details will be disclosed to our advisers and any prospective purchaser’s advisers and will be passed to the new owners). 

Where do we transfer this information to?

Information you send us via our Website is stored within, and not transferred outside of the UK. If you sign up to our newsletter, your data will be transmitted to and stored by MailChimp on servers in the United States. MailChimp is certified under the EU-US Data Privacy Framework and the UK extension to the EU-US Data Privacy Framework.

Your Rights

You have the following rights in relation to your personal data under applicable data protection law:

• Access: You can ask us at any time for a copy of the personal data we hold about you.
• Portability: If you have provided personal data to us electronically, and we process it based on your consent or in connection with a contract, you can request a copy of that data in a structured, commonly used and machine-readable format for your own use or for sharing with another organisation.
• Correction: You can ask us to correct or complete any inaccurate or incomplete personal data we hold about you.
• Erasure: In certain circumstances, you can request that we delete your personal data, for example where it is no longer needed or where you have withdrawn your consent (if applicable).
• Restriction: You can ask us to restrict our processing of your personal data in certain situations, such as where the accuracy of the data is contested or where you have objected to the processing.
• Objection: You may object to our use of your personal data where we are relying on our legitimate interests to process it. You also have the right to object at any time to the use of your personal data for direct marketing purposes.
• Withdraw Consent: If we are processing your personal data based on your consent (such as for sending newsletters), you can withdraw that consent at any time. Withdrawing consent does not affect the lawfulness of any processing carried out before your withdrawal.

There are some exceptions to these rights. For example, we may not be able to delete your data if we are legally required to retain it or if it is necessary for the performance of a contract. We may also refuse access where disclosure would adversely affect the rights and freedoms of others, or where we are legally prevented from doing so.

To exercise any of these rights, or if you have questions about how we use your personal data, please contact us using the details provided below.

CONTACTING US AND YOUR RIGHTS OF COMPLAINT 

Questions, comments or requests concerning this privacy notice are welcomed and should be addressed to the Senior Data Protection Co-ordinator at people.team@jdmfoodgroup.co.uk.

If you have a concern about the way we handle your personal data you have the right to complain to the Information Commissioner (ICO). You can find details of how to do this on the ICO website at https://ico.org.uk/make-a-complaint/ or by calling their helpline on 0303 123 1113.